Due to the perishable and consumable nature of food products, returns or exchanges are not accepted once an order has been delivered, except in cases where the product is damaged, incorrect, missing, or spoiled at the time of delivery.
Any such issues will be reviewed and determined only after we receive proper proof of the incident, including clear photos and relevant order details. Claims without sufficient evidence may not be eligible for resolution.
If you experience an issue with your order, please contact us within 24 hours of delivery by providing:
Once reviewed, eligible refunds or replacements will be processed at our discretion. Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on the payment provider.
We reserve the right to decline refund or replacement requests submitted after the 24-hour window or for products that have been consumed, improperly stored, or handled after delivery.
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